ninajojer.com
Transforming a Consulting Firm's Digital Presence to Drive Lead Generation
How I redesigned Nina-Jojer's website from a basic one-pager to a comprehensive platform that establishes thought leadership and converts visitors into qualified leads.
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ROLE
Sole UX Designer
PROBLEM
A premium firm trapped in a basic one-page site. Nina-Jojer's digital presence failed to reflect their expertise, causing them to lose high-value leads to competitors.
CONTRIBUTION
I transformed the one-pager into a 12 page strategic business website. The goal: establish authority, streamline content management, and create clear conversion paths.
RESULTS
- Leads went up 30% in the 6 months after launch, as reported by the client.
- I grew the site from a single page to 12 pages, with dedicated pages for expertise, team, and insights and events.
- I repositioned the site to showcase the firm's thought leadership.
Understanding the Business Need: Beyond a Cosmetic Redesign
Nina-Jojer needed more than a visual refresh; they needed a digital platform that would:
- Establish them as thought leaders in political advisory, tech solutions, and business development
- Generate qualified leads from target industries in sub-Saharan Africa
- Showcase their impressive achievements and client portfolio
- Allow their marketing team to publish content without technical help
Research & Key Insights:
Through competitor analysis and stakeholder interviews, I identified critical gaps:
CREDIBILITY GAP
Old site lacked social proof & case studies that build trust with enterprise clients
CHAOTIC NAVIGATION
All services crammed onto one page made the firm seem unfocused & limited
POOR CONVERSION
No clear paths for visitors to become leads or clients
LACK OF CONTENT
No ability to showcase ongoing thought leadership or events
Building for Credibility & Conversion
I built the redesign around three core business objectives that emerged from stakeholder workshops:
ESTABLISH AUTHORITY
Create dedicated spaces for thought leadership (blogs etc)
SHOWCASE EXPERTISE
Build service pages that demonstrate depth & expertise
ENABLE GROWTH
Build multiple conversion points throughout the user journey
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The New Digital Presence
PILLAR I
Building a Design System for Premium Positioning
BRAND CONSISTENCY
Created a cohesive design library & components guided by brand guidelines but enhanced for the web
BUSINESS IDENTITY
Discussions with the business team revealed they wanted their afro-centric identity to shine through
THOUGHT LEADERSHIP
Worked on assets for events and articles to showcase the business' industry knowledge & expertise
PILLAR II
Conversion-Focused Page Architecture
HOMEPAGE
Transformed for conversion with social proof, service highlights, and strategic lead capture
EXPERTISE PAGES
Created a hierarchy - overview page for scanners, detailed sub-pages for serious prospects
ABOUT US PAGES
Solved "content bloat" through strategic information architecture and engaging visuals
INSIGHTS & EVENTS
Designed platforms for continuous thought leadership demonstration
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PILLAR III
Empowering the Business Teams with Self-Service Tools
ADMIN PORTAL
Designed an intuitive admin portal allowing non-technical staff to publish articles and events
INTUITIVE CONTENT CREATION
Created simple workflows for event and article creation, editing, and management
AMPLE CONTEXT
Built empty states and clear guidance for new and existing users
Overcoming Challenges
Every project teaches a different lesson. Here, I learnt a few things about testing and collaboration.
TESTING CONTENT WITH LO-FI WIREFRAMES
Learnt to test mid fidelity wireframes with users which would save time over re-explaining low-fi wireframes
ALIGNING VISUAL ASSETS WITH BUSINESS POSITIONING
Closely collaborated with the business development team to obtain relevant images & assets that reinforced the design as opposed to using stock or irrelevant images
Results and Client Impact
A look at what was delivered and how it strengthened their business
CLIENT FEEDBACK
“We brought Chike in for a full redesign of our website, focused on showcasing our thought leadership. He redesigned it from a single page into a full 12 page site with dedicated pages for our expertise, our team, and our insights and events. He also designed an admin portal, so our team can publish articles and events. After it launched, our online presence improved and leads went up by 30% over the following 6 months.”
Joseph Ishie, Africa Director, Client Advisory and Markets, Nina-Jojer
- Leads went up 30% in the 6 months after launch, as reported by the client
- I grew the site from a single page to 12 pages, with dedicated pages for expertise, team, and insights and events
- I designed an admin portal so the team can publish articles and events themselves
- I set up two routes to a lead: the homepage form, which was the main one, and the contact page form, which CTAs on other pages pointed visitors to
- I repositioned the site to showcase the firm's thought leadership
Key Learnings & Reflection
B2B REQUIRES DEEPER BUSINESS UNDERSTANDING
Enterprise clients need designs that reflect their complex service offerings and build credibility at every touchpoint
CONTENT MANAGEMENT IS A CRITICAL FEATURE
Designing for content creators is as important as designing for end-users in modern web platforms
SIMPLICITY OFTEN WINS OVER COMPLEXITY
The most effective solution was simplifying the color palette rather than adding more visual complexity
TESTING METHODS MUST MATCH CONTENT COMPLEXITY
B2B websites require adapted testing approaches that account for industry-specific knowledge and user expectations
